I Talk To Customers. A Lot.

That's it. That's the core of what I do.

How I do it.

  • Online surveys (fun and relevant, customer-focused)
  • Telephone interviews (real ones, not scripted ones)
  • Panel discussions (I LOVE Qualtrics!)
  • In person

What you get.

  • Insights on your customers and what makes them tick
  • Ideas for how to improved your products and services
  • Actionable next steps to create passion for your brand
  • Excitement because you know you are doing the next right thing

See how I've put these services into action with real clients.

Visit my portfolio.

What I Can Offer You

Online Research

Online research

Conducting surveys online is fun and relevant -- and very customer-focused.
Online research covers surveys and other methods, and reaches as far as you can imagine.

Best for:

High Touch Telephone Interviews

High touch telephone interviews

Real, not scripted conversations with customers give you honest feedback.
One step away from in-person interviews, telephone interviews provide a conversation to help you make more customer-focused decisions.

Best for:

Competitive Analysis Tracking

Competitive analysis tracking

Dive into your category without getting lost amongst your competitors.
See where your brand stands with the world-wide population.

Best for:

Panel Management

Giving real people an opportunity to speak out.
Make your customer the hero of your story.

Get Rockin'